Providing promptness, reliability, and kindness, WITOP TECH meets the specific needs of each country and region. WITOP customer service centers answer questions from each country around the world to provide unsurpassed after sales service according to the specific needs of our customers.
Quality Control in Process
- All products must go through five checks before manufacturing process.
- Raw material full check before production.
- Full check after every individual process finished.
- Full check after production half-done.
- 500 times on and off testing after production finished.
- Full check after production packed before shipping.
Our Services
- Reply your inquiry in 24 hours.
- Experienced staffs answer all your questions in fluent English.
- Customized design is available.OEM&ODM are welcomed.
- Exclusive and unique solution can provide tocustomer by our well trained and professional technicians.
- Special discount and protection of sales area provided to our distributor.
Warranty Service
1. Our Warranty to You
- To be free from defects in material and workmanship under normal use and service.
- Warranty period: 24 months, effective from the date of shipment.
- Warranty only for original purchase for flex led strip.
2. How to Get Our Warranty Service
To get warranty service from WITOP,you only need to:
- Provide us with purchase PI No. Part.
- Provide us photos for defective led.
- When requested by WITOP Technology,return the defective LED.
3. Warranty Service
- Repair the defective LED product.
- Replace the defective LED product.
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